Returns & Exchanges

At Odenson, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Should your order not meet your expectations, our streamlined process ensures a quick and hassle-free resolution.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely attach it to your package.

• 3.
  Drop Off Package

  Deliver your parcel to any authorized carrier location, ensuring all original tags and protective materials are included inside.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.